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Answers for Employers

Frequently Asked Questions

We’ve compiled a list of frequently asked questions to help you find the information you need quickly and easily. If you have a specific question or need further assistance, please don’t hesitate to contact us.

FAQ's

Doxazo Workplace Solutions Inc. provides disability management, absence management, occupational health consulting, return-to-work coordination, and workplace wellness solutions. We partner with employers to reduce absenteeism, support employee recovery, and create healthier, more productive workplaces.

We support employers of all sizes, including private businesses, public organizations, municipalities, healthcare facilities, manufacturing companies, educational institutions, transportation companies, construction firms, and non-profit organizations.
We believe disability management is about people—not just paperwork. Our approach combines professional expertise with compassionate communication. We work collaboratively with employers, employees and healthcare providers to promote positive recovery experiences, timely return-to-work outcomes, and sustainable workplace solutions.
We believe that every recovery journey is unique. Employees who feel heard and supported are more likely to stay engaged in their recovery, communicate openly, and return to work with confidence. Taking the time to listen isn’t just compassionate—it’s good disability management. It helps build trust, strengthens collaboration, and contributes to better outcomes for both employees and employers.

Yes. We provide support for:

  • Occupational injuries and illnesses
  • Workers’ compensation claims
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Non-occupational illnesses and injuries
  • Mental health-related absences
  • Work accommodation requests
  • Return to work planning/coordination
We focus on early intervention, effective communication, proactive case management, and individualized return-to-work planning. By addressing barriers early and supporting employees throughout their recovery, we help reduce unnecessary absence durations while protecting business continuity.

Yes.
We develop individualized Return-to-Work plans that consider medical recommendations, functional abilities, workplace requirements, and operational needs to ensure employees return safely and successfully.

Absolutely.

We help employers identify appropriate workplace accommodations that support employees while maintaining productivity and compliance with applicable legislation and organizational policies.

Yes. We recognize that mental health is an important part of overall workplace well-being. We support employers in managing mental health-related absences with compassion, confidentiality, and practical return-to-work strategies.
Yes. Although employers are our primary clients, we believe employees deserve to feel heard, respected, and supported throughout their recovery journey. We promote open communication and provide guidance that helps employees feel informed and confident during the disability management process.

Yes.
We have experience working in unionized environments and understand the importance of balancing collective agreements, organizational policies, legislative requirements, and employee well-being.

Our services are available to organizations across various sectors, including:

  • Healthcare
  • Manufacturing
  • Construction
  • Transportation
  • Municipalities
  • Education
  • Retail
  • Professional Services
  • Non-profit Organizations
Yes. We offer virtual and on-site services, allowing us to support employers across Canada.

Yes.

We provide customized training for leaders, supervisors, and HR professionals on topics including:

  • Disability Management
  • Attendance Management
  • Return-to-Work Programs
  • Workplace Accommodations
  • Mental Health Awareness
  • Effective Communication
  • Supporting Employees During Recovery

Our services help organizations:

  • Reduce absenteeism
  • Improve employee engagement
  • Facilitate safe and timely return-to-work
  • Reduce disability-related costs
  • Improve communication among stakeholders
  • Support legislative compliance
  • Strengthen workplace culture
  • Protect operational performance

We begin with a complimentary consultation to understand your organization’s needs, discuss your current challenges, and recommend solutions tailored to your workplace.

Whether you require support with a single disability case or a comprehensive workplace health strategy, we’re here to help.

Contact us today to learn how Doxazo Workplace Solutions Inc. can support your organization.

Doxazo Workplace Solutions Inc. proudly provides services in English and French.

We understand the importance of clear and effective communication throughout the disability management and return-to-work process. Offering bilingual services allows us to better support employers, employees, healthcare providers, and workplace stakeholders in the official language of their choice.

Our goal is to ensure that every conversation is clear, respectful, and accessible, helping to build trust, improve collaboration, and achieve better outcomes for everyone involved.

Yes. Doxazo Workplace Solutions Inc. provides virtual consulting and case management services to employers across Canada. Depending on your organization’s needs, on-site services may also be available. Our flexible approach allows us to support organizations regardless of their location while delivering the same high standard of professional, bilingual service.

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437-788-8193